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Rental Policy

AUTO COVERAGE - WHAT'S INCLUDED

  • Damage exceeding US $4000.00

  • Vehicle Theft or Fire

  • Vehicle Totals   

 

WHAT’S NOT INCLUDED

The following are not covered if the vehicle is returned with loss/damage to these interior items and there is no evidence or report of a break-in.  

  • Vehicle Damage NOT exceeding US4000.00

  • Mats

  • Radio/CD/Tape

  • Speakers

  • Tools

  • Spare Tire

  • Vents

  • Upholstery, Carpets & other Fabric coverings

  • Lost keys

  • Damage to the undercarriage or engine as a result of negligent operation of the vehicle

  • Damage caused by failure to use the correct fuel

  • Damage caused as a result of a breach of the rental agreement

  • Theft of personal belongings from the vehicle

  • Death or injury to the driver

  • C.D.W ( Collision Damage Waiver)

  • Damage caused intentionally or by gross negligence.

FULLY COVERED CARS

Some credit cards offer a Collision Damage Waiver (or Damage to Vehicle Waiver) for rentals. Cardholders, therefore, have the option to decline to purchase our Collision Damage Waiver. Further verification by our representatives may be required on arrival. To expedite the rental process, the cardholder should request a copy of the coverage policy from the issuing bank or card company and present this to the rental agent when the vehicle is picked up. Verification checks should also be made beforehand about the types of vehicles covered, although most are. A nominal deposit will be taken towards loss/damage. If the amount for loss/damage exceeds that deposit, the additional amount will be called through. Cardholders, therefore, will be billed on the credit card for the full amount of the loss/damage. Cardholders are entitled to file a claim for reimbursement from their card company, all supporting documentation will be provided for subsequent claims for reimbursement. Epic Car Rental reserves the right to ask for a security deposit. This deposit is not a payment for CDW insurance.

COLLISION DAMAGE WAIVER

$25 daily - The purchase of Collision Damage Waiver (C.D.W) is not mandatory. Renters can choose not to purchase CDW options. Such Renters will be billed for the full amount of the loss/damage. This deposit is NOT payment for CDW but would be used towards loss/damage. If the damage amount exceeds the deposit, the additional sums would become due upon return of the unit.

THIRD PARTY INSURANCE 

$15 Daily - Full third-party insurance is included in the rental charges. 

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